Be Me Therapy

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Privacy Policy

Privacy Policy

Effective Date: 5 September 2025
Last Updated: 5 September 2025

BeMe Therapy is committed to protecting the privacy and confidentiality of the families we support. This Privacy Policy explains how we collect, use, store, and safeguard personal information when you use our services or visit our website. It also outlines your rights under the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

By using our website or services, you agree to the practices described below.

  1. Who We Are

BeMe Therapy is a paediatric speech and language therapy service based in Dublin, Ireland.
Our services include speech and language therapy, parent training, autism assessments, and related supports.

  • Business Name: BeMe Therapy
  • Business Address: 34 Block 503, Greenogue Business Park, Rathcoole, Co. Dublin, Ireland
  • CORU Registration: SL035975
  • Contact Email: info@beme.ie
  • Phone: 01 4016012

We act as the Data Controller for any personal data you provide to us.

  1. What Information We Collect

We collect different types of information depending on how you interact with us:

Information You Provide Directly

  • Name, email address, phone number.
  • Child’s name, age, and relevant background information for therapy or assessment.
  • Health and developmental information shared through forms, questionnaires, or during sessions.
  • Payment details for bookings (processed securely by third-party providers, we do not store card details).

Information Collected Automatically

When you visit our website:

  • IP address and browser type.
  • Website usage data (e.g., pages visited, time spent) via cookies or analytics tools.
  1. How We Use Your Information

We use your information only where it is necessary and lawful, for example:

  • To schedule and manage appointments.
  • To communicate with you about services or resources.
  • To provide therapy, assessment, and follow-up support.
  • To process payments for services.
  • To improve our website and services.
  • To meet our legal and professional obligations.

We never sell your information or use it for unrelated purposes.

  1. Legal Basis for Processing

Under GDPR, we process personal data using the following lawful bases:

  • Consent: When you explicitly agree (e.g., signing a consent form for therapy).
  • Contract: To provide the services you have requested (e.g., therapy sessions).
  • Legal Obligation: To comply with professional record-keeping and reporting requirements.
  • Legitimate Interest: For purposes such as service improvement or internal administration.
  • Special Category Data: Health information is processed only with explicit consent or as required by law.
  1. How We Store and Protect Your Data
  • All digital records are securely stored using encrypted systems, including WriteUpp, a GDPR-compliant clinical management platform.
  • Paper records (if used) are stored in locked cabinets with restricted access.
  • Only authorised team members have access to your information.
  • We regularly review our security procedures to ensure data protection.
  1. Sharing Your Information

We share personal data only when necessary and with trusted third parties, such as:

  • Payment processors (e.g., Stripe).
  • IT service providers who support our secure systems.
  • Other professionals involved in your child’s care (with your consent, e.g., teachers, OTs, psychologists).

If required by law, we may also share data with relevant regulatory or legal bodies, such as CORU or the Data Protection Commission.

  1. Data Retention

We keep records for the minimum period required by law and professional guidelines:

  • Therapy and clinical records: Typically retained for seven years after the last date of service, as per CORU standards.
  • After this period, data is securely deleted or destroyed.
  1. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the information we hold about you.
  • Rectification: Correct any inaccurate or incomplete data.
  • Erasure: Request deletion of your data when it is no longer needed.
  • Restriction: Limit how your data is processed.
  • Portability: Request transfer of your data to another provider.
  • Objection: Object to certain uses of your data.

To exercise these rights, please contact us at info@beme.ie.
We will respond to all requests within 30 days.

You also have the right to lodge a complaint with the Data Protection Commission:
www.dataprotection.ie

  1. Cookies and Website Tracking

Our website uses cookies to:

  • Improve site functionality.
  • Analyse website traffic.
  • Support marketing and social media integration.

You can manage or disable cookies through your browser settings.
For more information, please see our Cookie Policy.

  1. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of these third-party sites and encourage you to read their privacy policies.

  1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
Any updates will be posted on this page, with the revised date clearly stated.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

  • Email: info@beme.ie
  • Phone: 01 401 6012
  • Address: 34 Block 503, Greenogue Business Park, Rathcoole, Co. Dublin, Ireland